Read testimonials or reviews by our satisfied clients. People always prefer to read the customer reviews about the services. So, here we have a list of few customers specifying their experience about our transportation services. Browse through them to make your mind.

From 201 reviews
jonathan gonzalez

City cap USA great option to get to the airport I’m very happy when th there service ,I like there Mercedes sprinter and vans for groups up to 15 people

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Brittney Reese

This is my second time using City Captain from Eastlake to the airport. They are always on time and very professional!!!

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Michele L

City captain had the perfect car seats in San Diego to take me to the Bahia resort on Mission Bay. They were very professional and super family friendly!!!!!!

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Zeila Vicente

Highly reccomended. JT picked us up at San Diego airport with 2 car seats ready. He was very friendly and accomodating. If you need a ride from San Diego airport and need car seats. City Captain is the best. Family friendly service.

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Milan Kumar

Joey picked us up with a car seat from Mira Mesa. Very nice guy and got us safely to the San diego airport. The kids were happy with the music. We are going to use them to return back to our house when we come back. Rates were reasonable.

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Rafael Moreno

I didnt now the building had the name of city captain transportation

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Cassandra D

Very professional and accommodating. Nice clean car seat for my toddler.

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Matthew Zahller

If you every need a ride give these guys a call. It was my wife and I and our two small kids and we needed a last minute ride from our car rental drop off to our cruise ship. We even confirmed and cancelled on them twice due to some …

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Kathleen Dundas

The absolute best! Easy to book, on time, car seat options, big and spacious car! Made travel to San Diego with 2 small kids so much easier and safer!

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Marcus Preston

Good ride. Good driver. Good car seats. Family got to LEGO land from San Diego airport safely and in style!

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Nicole Lalime

JT was great. He picked me up on time with a baby car seat already installed in SUV and took us from Clairemont to the SD airport. I also liked they’re Mercedes sprinter van for larger groups. Will definitely use them again! He made my day …

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Meredith Edwards

Used this service for their car seats. So convenient!!

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Igor Urbina

I was preparing my family trip to San Diego for a weekend looking for all the options to move with kids around the city. My hotel was in La Jolla, 20 min from airport and then we planed to visit the Zoo and downtown San Diego before coming …

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Svetlana Andrianova

Very family-friendly and kid-friendly taxi. We went from La Jolla Torrey pines Hilton hotel to downtown San Diego to visit museum and playgrounds with my kids (22 months and 5 years). Awesome service, very friendly driver. He helped us to …

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Response from business owner

Thx!

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Rebecca Behle

Took City Captain (+Joe was great!) From San Diego Airport to Encinitas...made travelling with an infant super easy....communication and response time was excellent! Highly recommend!!

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Morgan Misek

We needed to get to the airport and needed a car seat. City captain was the only San Diego car service/taxi that offered a car seat and the taxi and driver were excellent! Would definitely use City Captain again. Thanks!

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Noelle Salucci

We absolutely love these guys! They are always on time, super friendly, & very helpful from start to finish. We love being able to travel worry-free on our vacations. They treat you like family! My favorite is that they have a car seat …

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Brie Dittrich

Highly recommend City Captain!

We have 2 kids in car seats and 1 in a booster. When we landed at the San Diego airport, we called them to let them know we arrived earlier than expected. They were there in 5 minutes flat to pick us up. Car …

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D Yang

We needed last minute car service with child car seats for a family of 6 and they responded promptly. Amazing service! Definitely 5 stars worthy!

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Kelsey Brookes

These guys are great! Always have car seats ready for us, and even play music for our kiddos. Best way to get to and from the airport with “car seat” aged kids. Joseph is the BEST!!

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Bradley Puklin

We used this service because our two year old needed a car seat. We took it from mission beach to the zoo, and from mission beach to the airport. I highly recommend it for anyone who needs a car with a car seat.

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Sean Vaccariello

My family and I were at the San Diego zoo and needed a quick pickup. I picked up the phone and gave them a ring. I read they had car seats readily available. Which is a struggle to find when you have three little ones. They showed up …

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pmaginnis1

Joesph got us to SeaWorld from the cruise ship safe and sound with two car seats on board. Thank you City Captain

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Emily Murray

Joe drove us to and from the zoo from La Jolla- he brought and installed a car seat for our daughter and played music for her as well!

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Hamer Diglel

This is the best transportation company safe drivers Professional drop me at airport on time with my family with car seat thank you guys

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Shawn-Brianne Wehrle

San Marcos to San Diego airport transfer service provided by City Captain Transportation. SUV with plenty of room for all our baggage. Traveling on military orders and was able to get appropriate receipt needed for reimbursement. Recommend …

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Grace Kelleher

Great service. Had car seats ready.

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Gus Kostopoulos

What a great transport service! Our driver was early to pick us up at the airport. He had child car seats ready for us. The car was luxurious and clean. We had a very enjoyable ride to our hotel in Coronado. I strongly recommend City …

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Rosemary Kostopoulos

I am very happy with City Captain Transportation. Our car picked us up from the airport and took us to our hotel. The driver was prompt, polite and knowledgeable about the city. He helped make this a very pleasurable experience!

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King Alex

City Captain Transportation got me to my hotel in San Diego! They have the best service! I would recommend City Captain Transportation! He was very good with my luggage!

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Bor Gullett

I was really happy with City Captain Transportation. Our driver was prompt, courteous and knew his way around San Diego and Coronado. He even had child car seats for us. We had a great ride!

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DoloresM

Joseph was our driver two times and we were delighted to have him transport us very safely in San Diego! He was great with taking care of all (too much!) of our luggage:) He was congenial, family oriented and quickly put on the music for …

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Marsha O

Great on time pick up. Car seat installed and ready to go.

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Edward K

Out of all the taxi company i researched in san deigo city captain is reasonably priced, informative and professional, very helpful and friendly driver, would recommend to friends and family!

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Lee Olson

Always on time. Professional and courteous. Yoseif has become a friend we lock forward to see each year .

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Raul Barreto

Great service for families traveling with toddlers. Easy pick up from airport and attention to detail

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Jessica Hull

On time, beautiful clean large car and had the rear-facing car seat we needed! Thank you so much for your excellent service!

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Teigan Walker

Wonderful experience. Infant seat installed for ease of transport with our little one.

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Gemma Wilde

Great service and played soothing music to calm our 7 week old

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Rachel Rubin

So hard to find cabs with car seats on vacation. They took us from San Diego airport to mission bay in a an SUV with a perfect car seat. Excellent service. On time. We used them a couple times and would use again!

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Ryan Stobie

Great service, great car, awesome driver. Great comfort and space for us and our kids. Joseph was an excellent driver

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Lyric Bogard

very nice car and driver. Picked me up in normal heights and took me to el cajon for a reasonable price. They also provide car seats if needed!!!

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Kurt Stahl

Picked up in Pacific Beach in very nice Suburban with two car seats for transportation to the airport. Excellent service and right on time for an early morning flight.

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Kyle Hannan

Awesome service! Joe picked us up in Carlsbad with car seats for both my infant and toddler on the way to San Diego airport. Still plenty of room for bags and strollers in his HUGE SUV. Even played kids music for my 3 year old. Will …

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Jacob Britzman

Great car service from Camp Pendleton, up by Oceanside all the way to San Diego Airport. They provided an SUV with car seats and fit the four of us comfortably. Driver was extremely pleasant. We used this service because we did not want to …

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J Lee

Great experience for an affordable shuttle service from La Jolla to San Diego airport with an infant rear-facing carseat. The driver was on time and called us close to his arrival. He had children's music for our daughter. We will …

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Adrienne Stewart

Very sweet conversation and we appreciate the car seat!! Great car service in Scripps Ranch to the airport!

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Chito Enriquez

Nice, clean & new Suburban. Joseph was on time and looking very professional. Definitely getting a ride with him again!

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Lora McCarthy

Great service and very family friendly. Joseph was so gracious and even played kid songs for my boys. Highly recommend them!

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Jake A

Picked me up from the San Diego Airport on time and took me to San Diego St for a very fair price . Driver was super friendly and made sure I was comfortable.

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Zach N

Needed a ride from airport to our resort with a toddler an infant and these guys gave us great service and provided car seats

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Brian Krieger

Picked us up with a car seat for our daughter curbside at the airport. On time and super friendly, had a great experience.

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Jessica Root

Our farm is from NY. We sent 3 workers home recently and when they landed in CA they were unreachable. The driver went above and beyond his duty to help look and find them as they do not speak english and never flown before. I can not thank…

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Charles Cowell

It is so difficult to find a car service offering car seats. Luckily we found City Captain. We did not want to rent a car and City Captain was there for us. They met us at the airport when they promised. The car seat was in the car as …

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Brooke DeRemer

Very friendly, professional and quick! I have a 8 month old and the driver picked us up in Coronado to take us to San Diego Airport and provided a car seat and explained how important safety is for his customers and their kids!!

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Oscar Sanchez

Great service, I made a quick call and they picked me up and took me to city college in no time. I even got a student discount!

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alisa leonard

Needed a last minute pick-up from the airport with my toddler — I had been counting on taking Uber because in New York there is a car seat option (apparently not at the SD airport). They arrived quickly after calling last minute, and even …

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Colita McCullough

Great service! Good price! I would definitely use City Captain again!!!

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Scott Hicks

Excellent choice for transportation on San Diego, they have car seats for children!

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Charan Y P

City captain really helped us to reach San Diego Airport from Vista with car seat. I had previously had the problem with Super shuttle with my baby, as they rejected our prepaid reservation to take us since they lack car seat.

Thanks for …

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Aaron Adrid

Pickup from Mira Mesa in a nice suv. Two car seats for my boys. Very friendly driver, smooth ride to the San Diego airport. Great car service better than the rest.

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Kim Morton

City captain transportation was awesome. Best car service and they offer carseats for any age child. We were picked up from the San Diego airport and driven to our home in Oceanside. The ride was very pleasant especially because my son had …

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Harvey Ng

Our driver was friendly and knowledgeable. The car arrived promptly at San Diego airport and took us to Mission Beach, with car seats installed for our two young children. Highly recommend.

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ProMed100

On time and car seats ready. Driver is very polite. My family arrived to San Diego airport and was already there when my family landed. Need a ride with a car seat they are your ride .

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Stephanie Torigian

Airport pick up, car seats, kid bop, and drop off right to the main entrance to Legoland! Fun ride 👍🏼

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Trevor Orsaris

very happy with this company. out of our whole trip to america, our experience with using city captain was the most positive and most relaxing. their communication from day one was excellent and very professional and flexible. drivers we …

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Ahmad Mohammed

Very great service picked me up from La to san diego in a sprinter van . Ride was very comfy highly recommend !

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Nanaefua Mends

I got Transportation from Long Beach boat terminal to San Diego. The diver was very nice. He made sure my group of 7 got there and back safely. He was very friendly. We had some meeting up issue and he accommodate us with no issue. I will …

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colleen ramirez

Awesome transportation -JT went over and above the call of duty ? Great – no the Best transportation company , professional -lax to dan Diego – highly recommend this sevice to Anyone Five stars

Colleen Ramirez

Johnson Security San Diego, CA

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Kim D

I have used City Captain multiple times to travel from Escondido to the San Diego airport and have always been very impressed with their service. They are prompt, courteous and are extremely customer service oriented. Their car service is …

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Rick Edgil

We called them out to the El Cerrito / SDSU area. The driver arrived promptly and got as quickly to the airport. We kept his number in Upon Our return called him and he was waiting for us when we walked out of the airport. I would highly …

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Heather Brobst

Great service! Has Car Seats, huge help to parents!

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Jennie Maneri

Super fast and reliable from airport and around. Car seats for both kids too!

Like a personal driver around San Diego.

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Kevin Chapados

By far the best car service with child car seats In San Diego. We used them for pick up to and from the airport, as well as getting all over the city. Our driver always came quickly with child car seats ready to go.

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Harrish Mugundhan

Awesome car service. Infant Car seat was very comfortable. From la jolla to lax. arrived 15 mins before scheduled time.

Response from business owner

Thank you Harrish. We are glad our driver was 15min early for your trip to Los Angeles International Airport. We appreciate this awesome review and choosing our airport transportation service.

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Jason Billings

The best car service! I had my whole family with kids and surfboards. Called him last minute and we got a ride to Allied Gardens from San Diego air port no problem!

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CA Accountancy

They picked us up promptly from the Gaslamp on a last minute request. The driver picked us up within 10 minutes and helped us with our luggage. The driver was super professional and courteous to our family. The driver delivered us safely to…

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Dee Gold

Very prompt, had car seats available for our two little ones and very professional. From San Diego airport to downtown. Thank you!

Response from business owner

Thank You, we are proud to serve our community by making it easy for families to travel and get to their destination safely...

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Nameeta Patil

Great service , arrived on time to pick me up from 4s ranch and also had car seat installed for my daughter. I booked them for going to airport

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Matthew Jenkin

Great service! Perfectly on time, friendly and smooth ride. Recommend 😀

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Ivan Ayres

The team was very friendly and the driver got us to airport quickly and safely. Would definitely recommend and use them again.

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Tracy Kelly

The best priced transportation from San Diego airport to Legoland with car seats provided! They were able to provide us with the car seats we needed and had the best price. Also drove us in a very nice and clean leather interior suburban. …

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Viola Stoermer

We had such a hard time finding a taxi to the airport that also offers a car seat for our 4-month infant. Luckily we found city captain who picked us up in La Jolla. It was such pleasant ride – very spacious car, extremely nice and good …

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daniel schultz

This was a great solution to the problem of flying with a baby without the car seat. Solid ride, reasonable price.

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Aaron Hardisty

Ready and waiting on time. Ample room for bags and kids. Carseat already installed and ready to go.

Picked us up at La Jolla Shores hotel and went directly to San Diego airport. Great for family beach adventure winter or summer in San Diego…

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kat o

Great service, good option for car service with carseats! Took from La Jolla to San Diego Airport.

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Nellie Dunn

Joseph was great- La Jolla pick up with 2 car seats to SD airport. Family friendly and nice customer service! Will use again- good price.

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Evie McCown

On time, friendly, and smooth easy ride. Will definitely use again! Thanks JT!

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Devin McCoy

I went from San Diego to Carlsbad and he's been driving my family and I for 5 years and he has been exceptional and always helpful. Respectful and always on time. Yosef is the best driver we have ever had! Deserves 6 stars!

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Shiwani Srivastava

We were traveling to Pacific beach in San Diego for a family reunion with our twin toddlers. We were stressed about hauling our car seats on an airplane when we knew we wouldn't need them there. So we found an affordable and friendly car …

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Response from business owner

Shiwani,

Thank you for this awesome testimony. We enjoyed driving your smart twins. It means a lot to be acknowledged that our work and effort is helping families travel easy. You and many inspire us everyday by taking their families to vacation, caring enough to make sure they are safe and thanking us for doing what we do.

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Patricia Rodriguez

We were picked up in North Park and dropped off at CBX for our trip to Mexico. Driver was on time and very professional. He also had a booster seat for my daughter. We will definitely use this service again.

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Suzanne Mainor

Called last minute with child car seat request – driver showed up within 10 min – driver professional and friendly – wonderful service – can't speak highly enough!

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Chuck Erickson

My family had a great experience with City Captain. They even provided a booster so we didn't have to bring one on the flight. Can't wait to use them again!

Response from business owner

Thank you Chuck for all the love, may the spirit grant all your wishes.

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Lisa Parker

Citi Captain transportation saved the day! Traveling with my 3 year old and 1 year old to the airport from Mission beach and was super stressed out and had major anxiety when I couldn't find transportation that had a car seat much less two …

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Response from business owner

Hi Lisa,

Your driver Joseph said he felt all the appreciation in your face and is happy to know that his work and effort means a lot to Moms like yourself. He said the appreciation was priceless. Keep being a great Mother and we wish you and you kids lots of love.

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Lawrence Duell

Picked us up quick! Best taxi service I've been in!! Very friendly and entertaining. Showed us the African Blues to make us feel at home.

Response from business owner

Hi Lawrence,

While driving we love to play the best African tunes such as Salif Keith and Ali Farka Toure, Kings of the African music, we are glad you enjoyed it...🙏🏾

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Donna Mccarthy

Always a great experience. Drivers on time, call ahead, never any worries.

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Forest Featherston

Joe with City Captain Transport has served our family exceptionally well on two separate occasions. He arrived promptly with a toddler car seat safely and properly installed. His communication with us prior to his arrival at both our home …

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Charles Caballero

On time. Clean vehicle. Will call again.

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Jennifer S

Thank you for picking up our group of 10 for the airport! You arrived on time, were very courteous and made our trip to the airport successful! We really appreciated your accommodating us on our return trip when the airlines were late! …

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Rachel K

Excetional service – punctual, friendly, and safe for our little baby. We will definitely use them in the future!

via Google

We we're picked up from San Diego Airport in a clean and beautiful SUV and dropped off in Carlsbad. Great service and very friendly driver. Would recommend to anyone!!! Thank you!
Claire H.
City captain transportation made our trip home easy and convenient! We needed to be picked up with car seats and this is the only one we could find that offered car seat service. Our driver was friendly and the vehicle was clean and spacious. They picked us up curbside and took us back to Del Cerro overall a great experience!
image of Josh Maness during an airport transfer from San Diego Airport
City captain transportation made our trip home easy and convenient!
Joe with City Captain Transport has served our family exceptionally well on two separate occasions. He arrived promptly with a toddler car seat safely and properly installed. His communication with us prior to his arrival at both our home and the airport were both helpful and timely. During the trips, he was engaging and kind with both my daughter and myself. I cannot tell you what a relief it was to have such reliable help to make solo traveling with a little one more convenient and pleasant. We will absolutely use the service again, and highly recommend it to any family needing a safe, secure ride.    
I made a last minute reservation for an airport transfer from Oceanside. I was traveling with my 8-month old daughter so I needed a car seat so I didn't have to unpack and repack the car seat base I was traveling with. Josep called to confirm when he was on the way and actually arrived a few minutes early. He had a car seat for my daughter (YEAH!) and comfortably cooled car and water for me. I'll be booking him again for another trip to the airport in a couple weeks!
happy customer Nikeisha B.
Nikeisha B.

Our family uses City Captain to get from the airport to our house on the Pacific Beach side of La Jolla. We have never been disappointed in the service. The drivers are friendly, bright, engaging, and the Lincoln town cars are clean and well cared for. We've never had an issue of any kind. The price is reasonable and we will continue to use City Captain for our transportation needs when we come to San Diego County.

happy customer Jim S
Jim S.
We have used Josief and City Captain at least a dozen times now.  You can text when you are ready to be picked up and they will let you know when they are on their way. We use City Captain for airport transportation and mainly for nights on the town with our friends where we can have a great time and not have to drive.  If ever you need great, friendly , dependable transportation City Captain should be your #1 choice. 10/20/2013
happy customer Adam
Adam S.
Again Yosief, came through for us again... great rates and take good care of our needs.. if you want a stress free travel arrangement... go with city captain!!! 7/11/2013
happy client Lydon T
Lyndon T.
I called multiple limo/transport services requesting transport for 12 to Tijuana airport from North County, San Diego with a pick up of 4 people in Chula Vista. City Captain was one of the few services that actually do this, and very reasonable pricing too. I had quite a bit of anxiety about being left high and dry in TJ with 6 adults & 6 kids,Yosief alleviated all my fears and reassured me that everything would be just fine. 10 mins before pick up time Yosief arrived, he realized that the limo van was not going to be big enough for 12 people and luggage so he brought along a town car to follow behind just for the luggage, no extra cost! 2 weeks later I emailed to confirmed our return trip, received a quick response by email and also had a text waiting for me when we arrived in Tijuana that Yosief was waiting outside for us, with the limo bus and  the town car for our baggage, again no extra cost. 4 people ended up going in the town car with drop off at Chula Vista, and the 8 others took the limo bus. Pick up in TJ was @ 1137 pm, I was home in North County by 1 am, very short wait at the boarder, didn't have to get out and walk across the boarder, we just stayed in the limo bus and customs agent came to us. I can't thank Yosief enough for making sure this part of our vacation was easy and trouble free, both Yosief and his other drivers were exceptionally professional  and I highly recommend City Captain for this service from San diego to Tijuana airport. I am definitely going to be a return customer. 6/30/2013
happy client Kellie F
Kellie F.
We worked with City Captain for transportation from our wedding this last week.  Incredible service (confirmation calls/emails), and just all around nice professional people to work with.  Website is easy to use and we'll definitely be using them again, often. 6/4/2013
happy client Eric
Eric G.
Could not be anymore satisfied. Poppi was the best driver. After half an hour of trying get a taxi to pick us up another driver who was picking up a customer told us to download the myride app. We did. In about 10 minutes a driver in a very slick looking Lincoln towncar picked us up and took us from little Italy to Gaslamp for $5. He also picked us up at the end of the night quickly and promptly. No trouble, great service. Definitely will keep using these drivers. 4/28/2013
Client Alvin
Alvin Y.
Convenience and friendly service... seriously absolutely amazing service!!!! We were heading out of town to visit family.  Our flight out was at 6:30am so we needed to be picked up at 5am. Being my typical worrier self I was concerned that such an early pick-up if missed would be a major problem since we'd be screwed... NOT the case.  The car arrived at 5am sharp.  Our bags were loaded into the car for us and we were on our way to the airport.  We were traveling with our two little dogs and they were welcomed into the car with us.  We had a very calm and relaxing ride to the airport.  When we arrived at the airport it was very relaxed.  The driver unloaded our bags took them to the curb for us.  Our drive was extremely friendly and accommodating.  When we arrived back from our trip, we picked up our bags, stepped outside to the curb and our car pulled right up and picked us up.  We had a relaxing ride home.  Both rides were in a luxury sedan. City Captain has great prices and amazing service.  Worth every single penny.  I don't care to pester friends or family to drive us to the airport.  I will be using City Captain permanently! 4/20/2013
happy client Gabe
Gabe H.
Yosief was a consummate professional. He picked us up on time and was able to get us our dinner reservation a few minutes early. The car was clean and he was even able to pick us up early when our Easter brunch didn't take as long as we thought it would. I don't know why anyone would take a regular cab when you can take a town car at same price. Great job guys! 3/31/2013
happy client Courtland
Courtland F.
This is by far the best Town car service in San Diego - I used their online reservation system and it was so easy.  I instantly received an email and 24 hours before my reservation I received a courtesy call to confirm the reservation and check if the times were still correct.  The driver (Yosef - also the owner) showed up 10 minutes early and helped my wife and I install the baby car seat in the back of his car for our 10 minute ride to the airport.  Yosef also informed me about the MyRide app that you can download.  It's perfect for quick pickups as it calls all the drivers in the immediate area so they're there to pick you up in less than 5 minutes. I just booked a reservation for when we return!  Thank you City Captain! 9/7/2012
happy client Michael
Michael S.
I first called Joseph at City Captain for a pick up about 2 years ago and used him a couple times since.  Most recently I arranged for him to transport my wife and I from a wedding in Coronado and take us to our place in Rancho Penasquitos.   The wedding was over around 1230am and Joseph was there right on time.  His car was clean and comfortable and the service was great.  I think we paid about $70 for the lift, which is comparable to a cab.  I would have been comfortable paying 30 to 40 more just for the comfort, service and prompt pick up.  I referred my dad and sister to Joseph, who travel for business twice a month, and they have nothing but good things to say.  I will be using Joseph and City Captain for all local transportation. 3/29/2012
happy client Jim M
Jim M.
Where value and service are critical, CityCaptain's offering is the best in San Diego. Easy online booking, amazing drivers, prompt, thoughtful and proficient services, clean quality cars. An excellent business. +1 yr later of repeat business, probably close to 30 rides in the last 12 months, I'm staying with the rating. Unbeatable value. 2/28/2012
happy client Mark H
Mark H.
I would HIGHLY recommend City Captain Transportation. The driver (Yosief) was very professional, and personable. He showed me an amazing new app for those of you with iPhones called Waze. It's much better than the iPhone mapping system, and he has it up on the dash so you know you're taking the quickest route possible. Yelp lead me to them, and it was perfect.
happy customer Christian D.
Christian D.
Amazing transportation, amazing pricing, just amazing service all around. HIGHLY recommend.
happy client Alex E.
Alex E.
We held a charity event for The Lois Merrill Foundation downtown San Diego and several of the ticket holders were from North County. Getting down and back could have been a big problem but City Captain was there for us! We reserved several cars and the drivers were great and everyone had a great night with absolutely no travel problems. The cost was great and we will use them time and again. Great service!!
happy client Julie
Julie-S
Great service would not hesitate to use this company again! They were on time, the cab was clean, and the representative was great service.
happy client Ak H
AK H.
Flexible, prompt, friendly and professional. I've used them perhaps two dozen times for early morning airport pickup and late night airport arrivals. The personal service and first name approach makes them stand head and shoulders above the generic competition (Uber / Taxi). Their pricing is very reasonable and you get top quality for a good price. When flights change or planes are late they've always made it work, I'm sure I'll be using them for a long time.
happy client Brett H.
Brett H.

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