Read testimonials or reviews by our satisfied clients. People always prefer to read the customer reviews about the services. So, here we have a list of few customers specifying their experience about our transportation services. Browse through them to make your mind.

From 93 reviews
Lisa Parker

Citi Captain transportation saved the day! Traveling with my 3 year old and 1 year old to the airport from Mission beach and was super stressed out and had major anxiety when I couldn't find transportation that had a car seat much less two …

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via Google
Lawrence Duell

Picked us up quick! Best taxi service I've been in!! Very friendly and entertaining. Showed us the African Blues to make us feel at home.

via Google
Donna Mccarthy

Always a great experience. Drivers on time, call ahead, never any worries.

via Google
Forest Featherston

Joe with City Captain Transport has served our family exceptionally well on two separate occasions. He arrived promptly with a toddler car seat safely and properly installed. His communication with us prior to his arrival at both our home …

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via Google
Charles Caballero

On time. Clean vehicle. Will call again.

via Google
Jennifer S

Thank you for picking up our group of 10 for the airport! You arrived on time, were very courteous and made our trip to the airport successful! We really appreciated your accommodating us on our return trip when the airlines were late! Highly recommend to everyone!!

Rick Townsend

Great service, kid friendly, have their own car seats.

via Facebook
Meredith Carso

Our experience with City Captain was exceptional. 12 of us were picked up at 3am to start a wonderful trip to Alaska. We will use City Captain every chance we get. I highly recommend them.

via Google
Rachel K

Excetional service – punctual, friendly, and safe for our little baby. We will definitely use them in the future!

via Google
Eric Polyn

On time pickup, clean car, friendly driver, all good!

via Google
Michael Bergemann

Prompt and curteous service, easy booking through the website, very family friendly. Highly recommend. Yosief was great!

via Google
Megan Williams

Had a great ride during our trip to San Diego through them. We needed a car seat for our toddler and booster for our older child, and they sent a car with one of each for our kids to go to and from the beach. They were prompt and helpful to…

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via Google
West Coast

(Translated by Google) THIS IS THE BEST FRIEND OF SAN DIEGO WINE FOR ME AND FAMILY TOLD BY US QUAD LE

(Original) ESTE AMIGO ES EL MEJOR DE SAN DIEGO VINO POR MI Y FAMILIA POR NOSOTROS CUADO LE DIJIMOS

via Google
Bill Simmons

The driver was awesome! He was early to pick us up, helpful with our bags and the car seat service for our 2 year old was awesome!

via Google
Molly Hilligoss

Thanks!!! Made the trip totally hassle free- perfectly installed car seats and friendly reliable service. I wouldn't use anyone else for your San Diego travels.

via Google
Graham Allen

Great service, clean cars, on time. Family friendly with car seats for kids and babies. Definitely recommend!

via Google
Patrick Rosvall

These guys are amazing. We were abandoned by a competing company (Seal) and we have a two year old and had no other way to get to the San Diego Airport. City Cabs saved us from missing our flight. Very professional and friendly and got us …

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via Google
oziy cress

Super friendly fast service.. Felt more like riding with a friend!! Thanks!!

via Google
Ritchie Gouk

From Oceanside to San Diego airport, lift was great and on time. Great price!

via Google
Wyatt Fields

Called last minute to get a ride from 32nd street to the airport. Dispatch was really friendly and was going to send a cab to me. Called back 2 minutes later saying the nearest cab was 45 minutes out and he was sending the Lincoln to pick …

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via Google
IrraticBehavior

Quick service and attentive drivers. Took me from north park to La Mesa within 15 minutes

via Google
Suzanne Gagui

Great service, prompt and seemless pick up. Even had car seats provided when traveling with kids! Recommend for airport transfers and more!

via Google
Kirk Jensen

Excellent response over internet. Was getting text message as soon as I got off plane. Was very prompt. Heading to Carmel Creek Area. Clean car an friendly Driver. Joe was awesome Thanks City Captain Transportation.

via Google
George M. Cannon

Another great experience with City Captain. Second time with these guys and I'm again happy with the service, professionalism and clean transport. This one was even booked the same morning. No problem. Highly recommended to anyone in need …

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via Facebook
George Cannon

Another great experience with City Captain. Second time with these guys and I'm again happy with the service, professionalism and clean transport. This one was even booked the same morning. No problem. Highly recommended to anyone in need …

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via Google
Caryn Denerstein

I took city captain from San Diego airport to San Clemente. Joe was great! He was already at the airport waiting for me when my flight landed. Very friendly service and a smooth ride. I would definitely recommend City Captain for anyone …

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via Google
Benjamin Reed

Affordable, timely and professional. THE best service and provides car seats for kids. Essential for traveling families.

via Google
Edwin Sadik

Great driver and service was excellent.

And they have car seats for toddlers.

Dropped us off in the gas lamp district.

We will use them again for sure

via Google
KSKS II

The driver was prompt, courteous and engaging. I selected this company because they were family friendly and offered booster seats. We had a private car service for the same price as a shared shuttle. I would use them again in the future.

via Google
Marisol Verdeflor

I was trying to book with Super Shuttle to go to the San Diego airport with my daughter and it says on their website that they will not provide service if I dont bring my own carseat. So I went to search on google and found this place where…

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via Google
Kavisha Shah

I procrastinated in finding a taxi with car seat. I called right when I landed in San Diego and I asked if they had a car seat with a taxi available in 30 minutes (after I pick up my bags). This company was very prompt. The car was ready …

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via Google
Daniella Bernal

Great and professional service and on time. Picked up from paradise hills to san diego airport. Vehicle was clean and spacious and the driver was dressed in a suit and tie. Jt thanks again!

Response from business owner

Hi Daniella, Thank you for this great testimony, we have a great service from Chula Vista to the San Diego Airport. We are also family friendly service and we can provide car seats for all kids of all ages. Please share our service with family and friends....

via Google
Kim Burnworth Brown

Our entire experience with City Captain was perfect. The driver called 1 hour prior to arriving to reconfirm time and make adjustments if needed and arrive promptly at the arranged time. They even upgraded our car from our reservation with …

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via Facebook
mike wentz

Phenomenal experience. Clean luxurious car with expeditious service!

Response from business owner

Thank you Mike for this awesome service. 🙏🏾

via Google
Serra Sewitch

We needed a taxi with child seat to go to children's museum and they do! They saved us!

Response from business owner

Hi Serra,

We are glad we were able to help you and your family. We appreciate your business and please inform all your friends and family about our service and children car seats for infants, toddlers and we have booster car seats for older kids...🙏🏾

via Google
Robert Gallegos

Best ride in town!

via Google
Priyaraj Asokan

Very responsible and patience driver was sent during my bad flight day. You couldn't ask for more. Thanks City Captain

via Facebook
Bianca Krogstad

Came super fast and was very polite. Amazing taxi service

via Google
Mary Beth Cary Reagan

Leave your child car seats at home and trust city captain! We visited San Diego for a long weekend with our 1 year old and city captain took excellent care of all our transportation needs. They arrived on time with chilled waters and the …

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Response from business owner

Thank you for all the opportunity and acknowledging our efforts, our team is thrilled with your awesome review! 🙏🏾

via Google
Rgat Haleka Naizgi my songs

This guys come with a child car seats for my twins, with no charge for the extra trouble of car seats. We got to the San Diego Airport with plenty of time for our early 6:20AM flight. Highly recommended for early pickups.

via Google
Jonny Smith

Quick and on time

via Google
Michael Moody

My firm has an older client in San Diego county that cannot drive. We use City Captain to get her places she needs to be. She's had Joseph as her driver each time and says nothing but nice things about him.

They provide easy reservations, …

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via Google
Mary Goe

Our original cab driver couldn't make it back to pick us up at Ocean Beach and take us back to the cruise ship. With limited time we scrambled to find another cab. Josef was very courteous and knowledgeable. and safely and quickly ferried …

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via Google
Michael Gray

Great service. They picked us up from the airport and catered to our request for three car seats. Nice vehicle, on time and efficient. Definitely recommend!

via Google
Jessica Maldonado

I want to start off by saying that he was the best taxi driver that I have ever encountered. So yesterday, I called him like around 11pm asking for his service at around 1130pm. Knowing that is was a short notice, he was there punctual. …

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Response from business owner

Hi Jessica,

Thanks so much for the great complement. If people were as loving as you are, life would be full of joy. FYI we have diff fleet so visit CityCaptain.com fire more info...

via Google
Jolene W

They picked up by San Diego State and took me to Mission Beach. Extremely professional and friendly. Very nice, clean vehicles and customer service!!!! Great prices also!

via Google
Samuel Falcon

I called another company and was on hold for 15 minutes so I hung up and called them. They answered right away all I had to was shoot them a text with my reservation

via Google
Marcelo Rivas

Personable and professional service!

via Google
Hiwet Negasi

City Captain Transportation service is the best car service in Carlsbad. The rate was better than taxis and super shuttle. We had six people in our group. They provided FREE car seats for my 3yrs old and an infant. On the return from San …

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via Google
Anita Assuah

Great service. Would always call my Eritrea guy. Good job done n great service

via Google
Tsehai Alem

I like City Captain for tracking the flight at San Diego Airport and getting me to my job interview on time. If they did not track the flight I would have rushed to my interview. The Chrysler 300 was also fancy so I got to ride in style...

via Google
Jose Lucero

So easy to use, just text the details and they show up to take you anywhere. Polite, clean, on time and hassle free. They pickup or drop off on Camp Pendleton as well. Definitely be using this service again.

Response from business owner

Hi Jose,

Thanks for acknowledging our drivers. City Captain wants to serve the military families and you can always ask for military discount. We have from Chrysler 300 to 2015 Mercedes Sprinters Vans for family transportation.

via Google
Casey Connealy

Great service. Right on time, nice car. Would definitely use again. Thanks!

via Google
Fahmi Kamil

Great service and very professional company. They gave as a ride from Carlsbad to the San Diego international Airport. It was highly recommended by my colleague, it was as he said it. I highly recommend them for anything.

via Google
Bryan Jacobson

I really enjoyed the Waze info about an hour from pickup so you can see the driver's progress to your pickup location. Yosief also provided great conversation. It was a great ride and everything went great!

Response from business owner

Hi Bryan, we really appreciate you for the business and specially for this awesome review. We also have service to LAX and Tijuana Airport if you ever need to go to international destinations. I once flew to Peru for $650 from Tijuana Airport. For more info visit http://CityCaptain.com

via Google
chris montano

They's guys are great. They were really fast and the drivers are very nice.

via Google
Jac Ngo

I've used other transportation companies, but City Captain was by far the best! The drivers who picked us were so nice and friendly. Both drivers (Robert and Hany) were very professional and they both made us feel so comfortable. The SUV …

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via Google
Marcus Lawrence

By far one of the best services I have encountered. I made the the call to be picked up and i was picked up within 5 minutes. Joseph was very professional and friendly. Would definitely recommend citycaptian.

Response from business owner

Hi Marcus, with the latest app called MyRideApp.com, we will even respond faster by connecting you to the closest driver. The app is great alternative to the ride sharing app people are using. The diff is our rate are flat rates you see on the site, no surprise.

via Google
branden matylewicz

Yossif is the best driver in town!! I will never use another driver. Best way to roll!!!

via Google
samuel M

Fantastic , reliable and honest transportation camp any .

via Google
Michael LaLota

Company was super professional, picked me up from San Diego base to take me to the airport. Visiting the area and wasn't quite sure where I could get picked up so they texted me a map and were in constant communication.

Response from business owner

More

via Google
Beth Peters

Joe picked us up and dropped us off in an efficient and timely manner. He also was very friendly.

Response from business owner

More

via Google
Farnum Kerr

Great ride they were there in north park within 10 minutes! !!

via Google
jose Delgado

Driver picked me up from Chargers Stadium and drove me back to Camp Pendleton also threw in a military discount, highly recomend would call again.

Response from business owner

Hi Jose, thanks for acknowledging our driver with this awesome 5 star review. We are great full to the military focus and their families. We have the 2015 Mercedes Sprinter vans for your group if you still going to Las Vegas, give us a ring.

via Google
Shane Sp

Thank you for the ride from mission valley to el Cajon. Kept me entertained

Response from business owner

Hi Shan, we really appreciate you for the business. We also have service to San Diego Airport, LAX and Tijuana Airport. For more info visit http://CityCaptain.com

via Google
WeyNi Haki

We found this company through high ratings on yelp. We used the company to transport guests to and from our wedding venue. City Captain Transportation provided excellent service that exceeded our expectations! City Captain Transportation …

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via Facebook
Jeff Scheneman

We have used them 4 times now for rides. Always on time , nice cars, cool drivers and very reasonable rates.

via Facebook
Tim Tran

I've used City Captain for over a year. I routinely travel to the Midwest and East coast with early morning departures and late night arrivals. City Captain is always there on time or early and accommodate flight delays. The drivers are …

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via Google
Hugo Paredes

Josef was super nice on the phone and his rates where unbeatable

via Google
Robiel Semere

I have used them after seen them on yelp and here for my parents anniversary from El Cajon City to Gaslamp. They preformed great and my parents were happy with the surprise, Limo was clean and shiny. I have since used them to Airport and …

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via Google
Marco Avila

(Translated by Google) Very good the driver of the best

(Original) Muy buena el chofer de lo mjor

via Google
Mima Gonzalez-Ramirez

Excellent service. Yosief showed up early and waited for me. It was a smooth ride. Great conversation.

via Google
Lauren Munoz

Came to pick us at Coronata beach and got us to the airport in record time. Very personable drivers and comfortable vehicles.

via Google
rajneeshaashish

It was amazing... I took ride from my hotel to a Indian restaurant... The driver was so humble to me..

via Google
James Penn

awesome service and on time, couldnt ask for more. will def look these guys up again

via Google
abdr sd

They are very professional, on time and friendly.

via Google
Dennis Knots

I been using citi captain transportation for over a year now and they are always on time and Yousif the owner always goes extra mile to please his customers .

via Google
Heather Shamoun

Great service

via Google
Hind Hag

Excellent just in time when I was running late for my flight

via Google
Erika Flora

Joseph texted me a great link so I could track his distance away, and he showed up on time. Nice, comfortable car. Very happy with their service.

via Google
muhammad kasim

Good Exprience with City Captain. They gave me great rate from Carmel Valley to Airport...

via Google
Bill Lutz

Joe gave me a ride from airport. Great experience!

via Google
Lance Gallman

Prompt service, North Park way to get around for taxi services

via Google
DJ SPINNER

I've been with this company for 4 years they treated me very well and they are always on time good customer service and they are very reliable and everybody is friendly and cool

via Google
Tasha Edwards

it was great...the driver was very friendly.

via Google
Gene Vann

Yes I love City Captain. I use them for all my airport transportation, and night out limo rides. They have never disappointed me. They came by recommendation from a fellow business associate and when I looked them up on Yelp I saw five star…

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via Google
Hany Abushaban

Five Star all the way...

via Google
J Gibson

Always on time always professional!!

via Google
Elan

Nice guy, smooth ride!

via Google
Yosief Meharena

From Happy Customer....

I made a last minute reservation for an airport transfer from Oceanside. I was traveling with my 8-month old daughter so I needed a car seat so I didn't have to unpack and repack the car seat base I was traveling …

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via Facebook
Erika Flora

Fabulous service! Joseph is great. Showed up on time and had a great conversation on the way to the airport. Highly recommend!

via Facebook
Yoni Habitz

Great service and pickup. Reviews here are spot on. I initially found their service from yelp and was looking for an alternative to Terramoto (who my office uses) or cabs for personal trips. I travel quite a bit for my job and appreciate …

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via Google
Vikash Bhakta

Awesome company, lets you party on the Van fits up to 12 people. Gets you some decent hook ups at Clubs in San Diego.

via Google

I made a last minute reservation for an airport transfer from Oceanside. I was traveling with my 8-month old daughter so I needed a car seat so I didn't have to unpack and repack the car seat base I was traveling with. Josep called to confirm when he was on the way and actually arrived a few minutes early. He had a car seat for my daughter (YEAH!) and comfortably cooled car and water for me. I'll be booking him again for another trip to the airport in a couple weeks!
happy customer Nikeisha B.
Nikeisha B.

Our family uses City Captain to get from the airport to our house on the Pacific Beach side of La Jolla. We have never been disappointed in the service. The drivers are friendly, bright, engaging, and the Lincoln town cars are clean and well cared for. We've never had an issue of any kind. The price is reasonable and we will continue to use City Captain for our transportation needs when we come to San Diego County.

happy customer Jim S
Jim S.
We have used Josief and City Captain at least a dozen times now.  You can text when you are ready to be picked up and they will let you know when they are on their way. We use City Captain for airport transportation and mainly for nights on the town with our friends where we can have a great time and not have to drive.  If ever you need great, friendly , dependable transportation City Captain should be your #1 choice. 10/20/2013
happy customer Adam
Adam S.
Again Yosief, came through for us again... great rates and take good care of our needs.. if you want a stress free travel arrangement... go with city captain!!! 7/11/2013
happy client Lydon T
Lyndon T.
I called multiple limo/transport services requesting transport for 12 to Tijuana airport from North County, San Diego with a pick up of 4 people in Chula Vista. City Captain was one of the few services that actually do this, and very reasonable pricing too. I had quite a bit of anxiety about being left high and dry in TJ with 6 adults & 6 kids,Yosief alleviated all my fears and reassured me that everything would be just fine. 10 mins before pick up time Yosief arrived, he realized that the limo van was not going to be big enough for 12 people and luggage so he brought along a town car to follow behind just for the luggage, no extra cost! 2 weeks later I emailed to confirmed our return trip, received a quick response by email and also had a text waiting for me when we arrived in Tijuana that Yosief was waiting outside for us, with the limo bus and  the town car for our baggage, again no extra cost. 4 people ended up going in the town car with drop off at Chula Vista, and the 8 others took the limo bus. Pick up in TJ was @ 1137 pm, I was home in North County by 1 am, very short wait at the boarder, didn't have to get out and walk across the boarder, we just stayed in the limo bus and customs agent came to us. I can't thank Yosief enough for making sure this part of our vacation was easy and trouble free, both Yosief and his other drivers were exceptionally professional  and I highly recommend City Captain for this service from San diego to Tijuana airport. I am definitely going to be a return customer. 6/30/2013
happy client Kellie F
Kellie F.
We worked with City Captain for transportation from our wedding this last week.  Incredible service (confirmation calls/emails), and just all around nice professional people to work with.  Website is easy to use and we'll definitely be using them again, often. 6/4/2013
happy client Eric
Eric G.
Could not be anymore satisfied. Poppi was the best driver. After half an hour of trying get a taxi to pick us up another driver who was picking up a customer told us to download the myride app. We did. In about 10 minutes a driver in a very slick looking Lincoln towncar picked us up and took us from little Italy to Gaslamp for $5. He also picked us up at the end of the night quickly and promptly. No trouble, great service. Definitely will keep using these drivers. 4/28/2013
Client Alvin
Alvin Y.
Convenience and friendly service... seriously absolutely amazing service!!!! We were heading out of town to visit family.  Our flight out was at 6:30am so we needed to be picked up at 5am. Being my typical worrier self I was concerned that such an early pick-up if missed would be a major problem since we'd be screwed... NOT the case.  The car arrived at 5am sharp.  Our bags were loaded into the car for us and we were on our way to the airport.  We were traveling with our two little dogs and they were welcomed into the car with us.  We had a very calm and relaxing ride to the airport.  When we arrived at the airport it was very relaxed.  The driver unloaded our bags took them to the curb for us.  Our drive was extremely friendly and accommodating.  When we arrived back from our trip, we picked up our bags, stepped outside to the curb and our car pulled right up and picked us up.  We had a relaxing ride home.  Both rides were in a luxury sedan. City Captain has great prices and amazing service.  Worth every single penny.  I don't care to pester friends or family to drive us to the airport.  I will be using City Captain permanently! 4/20/2013
happy client Gabe
Gabe H.
Yosief was a consummate professional. He picked us up on time and was able to get us our dinner reservation a few minutes early. The car was clean and he was even able to pick us up early when our Easter brunch didn't take as long as we thought it would. I don't know why anyone would take a regular cab when you can take a town car at same price. Great job guys! 3/31/2013
happy client Courtland
Courtland F.
This is by far the best Town car service in San Diego - I used their online reservation system and it was so easy.  I instantly received an email and 24 hours before my reservation I received a courtesy call to confirm the reservation and check if the times were still correct.  The driver (Yosef - also the owner) showed up 10 minutes early and helped my wife and I install the baby car seat in the back of his car for our 10 minute ride to the airport.  Yosef also informed me about the MyRide app that you can download.  It's perfect for quick pickups as it calls all the drivers in the immediate area so they're there to pick you up in less than 5 minutes. I just booked a reservation for when we return!  Thank you City Captain! 9/7/2012
happy client Michael
Michael S.
I first called Joseph at City Captain for a pick up about 2 years ago and used him a couple times since.  Most recently I arranged for him to transport my wife and I from a wedding in Coronado and take us to our place in Rancho Penasquitos.   The wedding was over around 1230am and Joseph was there right on time.  His car was clean and comfortable and the service was great.  I think we paid about $70 for the lift, which is comparable to a cab.  I would have been comfortable paying 30 to 40 more just for the comfort, service and prompt pick up.  I referred my dad and sister to Joseph, who travel for business twice a month, and they have nothing but good things to say.  I will be using Joseph and City Captain for all local transportation. 3/29/2012
happy client Jim M
Jim M.
Where value and service are critical, CityCaptain's offering is the best in San Diego. Easy online booking, amazing drivers, prompt, thoughtful and proficient services, clean quality cars. An excellent business. +1 yr later of repeat business, probably close to 30 rides in the last 12 months, I'm staying with the rating. Unbeatable value. 2/28/2012
happy client Mark H
Mark H.
I would HIGHLY recommend City Captain Transportation. The driver (Yosief) was very professional, and personable. He showed me an amazing new app for those of you with iPhones called Waze. It's much better than the iPhone mapping system, and he has it up on the dash so you know you're taking the quickest route possible. Yelp lead me to them, and it was perfect.
happy customer Christian D.
Christian D.
Amazing transportation, amazing pricing, just amazing service all around. HIGHLY recommend.
happy client Alex E.
Alex E.
We held a charity event for The Lois Merrill Foundation downtown San Diego and several of the ticket holders were from North County. Getting down and back could have been a big problem but City Captain was there for us! We reserved several cars and the drivers were great and everyone had a great night with absolutely no travel problems. The cost was great and we will use them time and again. Great service!!
happy client Julie
Julie-S
Great service would not hesitate to use this company again! They were on time, the cab was clean, and the representative was great service.
happy client Ak H
AK H.
Flexible, prompt, friendly and professional. I've used them perhaps two dozen times for early morning airport pickup and late night airport arrivals. The personal service and first name approach makes them stand head and shoulders above the generic competition (Uber / Taxi). Their pricing is very reasonable and you get top quality for a good price. When flights change or planes are late they've always made it work, I'm sure I'll be using them for a long time.
happy client Brett H.
Brett H.
Top notch service! Hands down the best transportation service I have used in San Diego. Clean vehicles, professional staff and prompt pickup. Everything I expected and more from a town car service. 2/17/2012
happy client alexander
Alexander R.
Hi everyone! I'm new to yelp, this is exciting to write my first review. 🙂 Anyhoo, I love these guys. I'm not sure why anyone would use a taxi anymore when you can have a sexy-shiny-fresh-n-clean black car roll up and scoop ya. Not to mention the formally-dressed driver. (Those guys always take care of business and know the best routes.) Pretend you are in a hip hop video all the way to your destination.
happy client Erika B
Erika B.
I've been using City Captain for almost a year now,  for both business and personal... these guys never let me down (and I can be picky!) They are always early, extremely professional, love the variety of options from towncar to navigator or the party van! I have used a lot of limo / town car services in SD and these guys are definitely top notch and extremely reasonable in price!  I've used them all...Those poor reviewers must be ridiculously high maintenance because these guys are good. Try finding such great customer service, professional, friendly, reliable and affordable anywhere else, because it won't happen! 12/22/2011
Happy 5 years Client Michelle
Michelle O.

See more five-star reviews of City Captain on Yelp!

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